Shipping Policy

Last Updated: June 21, 2026

Thank you for shopping with [Your Store Name]. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Please note that orders are not processed or shipped on weekends or public holidays. During periods of high demand, processing times may be extended. If there is a significant delay with your order, we will notify you via email.

Shipping Times

Estimated delivery times vary depending on your location and the product ordered.

• United States: 7–15 business days

• Canada: 8–18 business days

• United Kingdom: 7–15 business days

• Australia and New Zealand: 8–18 business days

• Europe: 7–20 business days

• Rest of the World: 10–25 business days

Delivery estimates are provided in good faith but are not guaranteed.

Multiple Shipments

As we work with multiple fulfillment partners and suppliers worldwide, items ordered together may arrive in separate packages and at different times.

You will receive separate tracking information for each shipment when available.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

From time to time, we may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow 2–5 business days for tracking updates to appear after you receive your shipping confirmation.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your local government.

These charges are the responsibility of the customer and are not included in the product price or shipping cost unless otherwise stated.

Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided, please contact us immediately at [Support Email]. We cannot guarantee changes once an order has entered processing.

Additional shipping fees may apply for orders returned due to an incorrect or incomplete address.

Lost, Delayed, or Stolen Packages

Once an order has been handed over to the shipping carrier, delivery times are outside our control.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact the carrier directly and then reach out to us at [Support Email].

We will work with you to help resolve the issue whenever possible.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Include your order number, a description of the issue, and clear photos of the item and packaging so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: yingchan847@gmail.com

Business Hours: Monday–Friday, [8 am-8 pm Pacific standerd time]